Frequently asked questions

General Export Questions

Everything you need to know about exporting vehicles from the UAE with Auto Trade Nour.
What countries do you export vehicles to?

We export brand-new vehicles to destinations worldwide, with a strong focus on Africa, the Middle East, Asia, and Eastern Europe. Common destinations include Nigeria, Ghana, Tanzania, Kenya, Uganda, Iraq, Jordan, Pakistan, Bangladesh, and many more. Contact us with your destination country and we will confirm availability and pricing.
Are all your vehicles brand new with 0KM?

Yes. Every vehicle listed on our website is brand new with 0 kilometers, sourced directly from authorized manufacturers and distributors in the UAE. We do not deal in used or pre-owned vehicles for export purposes.
Do you have all vehicles in stock?

Auto Trade Nour operates as a car export broker. Some vehicles are held in our inventory, while others are sourced from our trusted network of suppliers and partner companies across the UAE. Once you submit a quote request, we confirm availability and provide pricing within 24-48 hours.
Why don't you show prices on the website?

\Vehicle export pricing depends on several factors: your destination country, quantity ordered, whether you are an individual buyer or a wholesale dealer, shipping method, and current market rates. Displaying a fixed price would be misleading. We provide accurate, customized quotes for every inquiry. Simply request a quote on any vehicle page.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Ordering and Quotation

How do I request a quote?

Click the Request a Quote button on any vehicle product page and fill in the form including your name, country, quantity, and any specific requirements. Our team will respond within 24 hours with a detailed price breakdown including vehicle cost, shipping, and documentation fees.\\\\
What information do I need to provide when requesting a quote?

Please provide: the vehicle make, model and year; desired quantity; destination country and port; whether you are an individual buyer or a wholesale dealer; and preferred shipping method (RoRo or container). The more detail you provide, the faster and more accurate your quote will be.
What is the minimum order quantity?

There is no strict minimum for individual buyers. You can order a single vehicle. For wholesale or dealer pricing, bulk orders of 5 or more units unlock better pricing tiers. Contact us to discuss your specific volume requirements.
How long does it take to process and ship a vehicle?

After payment confirmation, standard processing takes 3 to 7 business days for documentation and port handling. Shipping transit times vary by destination: 7 to 14 days for GCC countries, 14 to 21 days for East Africa, 21 to 35 days for West Africa, and 25 to 45 days for South and Southeast Asia.

Payment and Documentation

What payment methods do you accept?

We accept international bank wire transfers (TT), Letter of Credit (LC) for large orders, and cash payments at our office. All transactions are conducted through verified UAE banking channels. Payment terms are discussed and agreed upon before any order is confirmed.
What documents will I receive with my vehicle?

Every export comes with: original UAE vehicle registration certificate, export customs clearance certificate, Bill of Lading, commercial invoice, packing list, certificate of origin, and manufacturer warranty documents where applicable. We handle all UAE-side export documentation for you

Shipping and Logistics

What shipping methods are available?

RoRo (Roll-on Roll-off): vehicles are driven onto a specialized car carrier vessel. This is the most cost-effective method for most destinations. Container shipping: vehicles are loaded into 20ft or 40ft containers, offering extra protection and suitability for remote ports. We will recommend the best option for your destination.
Who handles shipping and customs at the destination?

We handle all UAE-side export formalities including customs clearance, port handling, and loading. For destination-side customs clearance, import duties, and local registration, the buyer is responsible. We can recommend trusted clearing agents in many destinations upon request.
Can I track my shipment?

Yes. Once your vehicle is loaded and the Bill of Lading is issued, we provide you with the vessel name, voyage number, and tracking details so you can monitor your shipment in real time through the shipping line's online portal.